IncMan SOAR for Industries

Security Orchestration, Automation and Response for Your Industry.

A Tailored SOAR Solution for Every Industry

DFLabs’ IncMan SOAR platform easily adapts and provides a customized solution to fit your industry requirements, as well as caters for the specific needs of your security program, your security team, your security processes and the tools and technologies you use within it.

With a diverse customer base spanning Fortune 500 and Global 2000 companies, financial services institutes, government bodies, healthcare organizations, Managed Security Service Providers (MSSPs) and more, our agile and scalable SOAR solution can be made as bespoke as you need it to be, while enabling you to meet and comply with legal and industry-related standards and regulations.

Industries We Cover

Banking, Insurance and Financial Services

The financial services sector has always been and is likely to remain a high risk target for cybersecurity attacks. Banks, insurance companies and other financial services institutions must leverage the latest incident response technologies, tools and tactics in order to be prepared to respond to these cyber threats in the most efficient manner. There is no escaping that this industry is highly targeted due to the monetary value and volume of information it holds. Industry regulations, such as the Gramm Leach Bliley Act (GLBA) impose strict guidelines on the handling of potential security incidents in the financial services sector.

DFLabs can provide financial services organizations with a solution that enables incident response processes and workflows to be documented and standardized to meet industry-specific regulations, while tracking and responding to every security alert. With a number of security alerts often resulting in false positives, alerts can be triaged before being turned into full incidents to determine whether they are a genuine incident or should be discarded, orchestrating faster response times to those incidents that matter.


With significant increases in data, mobile devices and new technologies, security challenges are greater than ever before, and government entities are needing to rapidly modernize their security infrastructure to keep up. The aftermath of a security breach can have a devastating impact on an organization in terms of both reputational and financial damages, even more so for a government institute. Public sector enterprises face an increasing number of federal, industry and local mandates related to security, each of which have their own standards and reporting requirements.

Compliant with NIST and many other standards, DFLabs offers a cyber intelligence-led solution, with mission-oriented cyber security capabilities, addressing key areas for a holistic security program such as: effective data protection, security architecture effectiveness and security compliance, all-in-one intuitive platform.


The healthcare industry is one of the biggest targets of cyber criminals, mostly due to the variety of confidential information it contains, such as social security numbers, insurance-related information, and most importantly personal medical records. The nature of the industry poses some unique information security challenges and while other critical infrastructure sectors experience these as well, for healthcare, cyber attacks go far beyond financial loss and breach of privacy. Even though healthcare institutes are committed to patient privacy, the industry as a whole is behind in terms of advancement and adoption of cyber security technologies and solutions to protect critical and confidential patient data.

DFLabs can help healthcare organizations implement thorough incident response plans, processes and workflows, featuring specialized playbooks for tackling healthcare-related incidents, as well as effective and efficient breach reporting to protect patient data and comply with the increasing number of healthcare regulations such as the Health Insurance Portability and Accountability Act (HIPPA) and the Health Information Technology for Economic and Clinical Health (HITECH) Act.

Energy and Utilities

Energy and utility sector organizations are becoming increasingly concerned about cyber attacks affecting their operations and many are still trying to keep up with the pace of the evolving sophistication of attacks that are becoming increasingly more frequent, impacting our critical national infrastructure. Due to the strict requirements within the energy and utilities industry, it is necessary to provide solutions that are easily and quickly integrated into their security programs, allowing for no downtime in services, while providing a holistic view of their overall security infrastructure.

With the help of DFLabs and by utilizing automation and orchestration, energy and utility providers can standardize and modernize their incident response processes and tasks, mitigating and reducing risk, while decreasing the time to detect, remediate and resolve incidents. With more effective and efficient workflows and more advanced dashboards and reporting capabilities available, these organizations can gain immediate situational awareness of their operations and potential threats while meeting regulatory compliance.

Managed Security Service Providers (MSSPs)

Managed Security Service Providers (MSSPs) face a myriad of technical challenges, many of which are similar to Security Operations Centers (SOCs) and Computer Security Incident Response Teams (CSIRTs), but in their case, on a much larger scale. MSSPs must work within the confinements of strict service level agreements (SLAs) and failing to meet these SLAs could cost them business, reputation or even legal action.

By using automation and orchestration to carry out an array of mundane and repetitive security actions and tasks ensures MSSPs work more efficiently, managing more incidents for more customers, at the same time guaranteeing that all SLAs are met. By leveraging a SOAR solution there are multiple ways that MSSPs can reduce costs and offer premium security services and capabilities. DFLabs IncMan SOAR is the platform of choice for MSSP and MDR providers, offering a dedicated virtual SOC, a dedicated knowledge base and library of tailored runbooks for individual customers, as well as delivering advanced detection, response and remediation services.


Building, controlling and operating critical infrastructure that is widely used to communicate and store large amounts of sensitive data presents telecommunications companies as a high target for cyber attacks. The telecommunications industry needs to focus on cyber risks and have suitable incident response plans in place in order to reflect the increased legal, operational, technical and regulatory risks they are facing.

The flexibility of DFLabs Security Orchestration, Automation and Response (SOAR) platform allows telecommunications providers to easily adapt the solution to their unique use cases, where IP-based networks may be only one of the many technologies in the infrastructure. Custom integrations, database connections and specially designed runbooks and playbooks allow IncMan SOAR to function just as effectively outside the IP space, allowing telecommunications providers to orchestrate actions and combine data sources from all aspects of the ecosystem regardless of the specific technologies in use.

Industry & Digital Technology

Industry and technology companies are one of the most popular targets for cyber criminals. The scale and variety of cyber threats to these industries have grown considerably in the recent years. Industrial Control Systems (ICS), Internet of Things (IoT) and Operational Technology (OT) have been at the center of many recent high-profile breaches. Although this is a recognised problem in the industry, legacy systems, proprietary protocols, business criticality and other factors have made it a particularly difficult problem to solve.

IncMan SOAR’s customizable data ingestion engines allow organizations to create rules capable of parsing any data from these non-standard systems. It’s Open Integration Framework makes creating bidirectional integrations with any ICS, IoT or OT quick and easy. These two core features combine to make IncMan SOAR the ideal platform for automating and orchestrating the response on these non-traditional devices.


Recent years have witnessed a significant growth in the number of cyber threats and incidents affecting the retail sector, accounting for 30% across all industries, most commonly resulting in large data breaches whereby billions of customers’ personal data has been compromised, leaving organizations facing hefty financial fines and reputational damage. Retail organizations need to react promptly, and as they try to remain competitive and one step ahead of their rivals, they invest in various digital channels, apps and other payment methodologies, making them even more exposed to cyber security attacks.

IncMan SOAR can enable organizations to more efficiently and effectively meet many of the PCI Data Security Standard (PCI-DSS) requirements, as well as GDPR breach reporting requirements, while allowing retailers to allocate more security resources to those more advanced tasks which require human intervention, automating the mundane, repetitive and time consuming ones.

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IncMan SOAR supports hundreds of 3rd party security technologies via QIC, API, CEF, Syslog and Email, with a constantly growing list of certified bidirectional integrations and Open Integration Framework for custom integrations.

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