How SOAR Improves EDR in SOC Processes

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The reason why EDR was brought to life as a much-needed technology in cyber security is that endpoints present massively vulnerable loose ends prone to attack. In short, EDR has the job of constantly monitoring and mitigating cyber threats on an endpoint device.

It is said that EDR (Endpoint Detection and Response) provides visibility in places where most organizations are blind. While that’s true, not many security teams know that combining EDR with SOAR is a powerful combo that further optimizes the effectiveness of an EDR. And, in the remainder of this article, we’ll explain just how smart of a move it is to combine an EDR with SOAR technology.

The role of EDR in cyber security

EDR refers to the technologies and practices used to monitor endpoint activity, identify potential threats, and launch automated responses to eliminate threats on an endpoint device. In 2013, Anton Chuvakin of Gartner coined the term Endpoint Threat Detection and Response, implying to the “tools primarily focused on detecting and investigating suspicious activity and other problems of hosts/endpoints.”

In fact, Gartner predicted that by 2020, the global EDR would grow at a compound rate of 45.3%, skyrocketing its worth to a whopping $1.5 billion. And, one of the main growth drivers was predicted to be the lack of foolproof protection which often leaves companies vulnerable to cyber threats.

How does an EDR work?

Roughly put, an EDR solution is built with the assumption that SOC teams have limited visibility into remote endpoints such as user workstations, cell phones, servers, or IoT devices. In this regard, EDR practically works by installing an agent on every endpoint. The agent then monitors the endpoints and is constantly on the lookout for any kind of potentially harmful activity.

Once a threat is detected, an analyst is automatically alerted with a list of recommended preventive measures. EDR does this by sending telemetry to a central management system that performs proper assessment and automatically sends an alert. Afterward, the analyst alone has to determine the severity of a threat and confirm whether the alert is an actual threat or a false positive.

For example, by using EDR, the SOC team can identify 10 endpoints infected with Malware within seconds as they happen in real-time, and thus prevent them from spreading and causing further damage.

The capabilities of an EDR platform

Even though every EDR is different, there is a set of common capabilities that SOC teams should expect to receive from an EDR:

  • Unification of endpoint data
  • Detection of malware
  • Increased visibility on endpoints
  • Incident insight
  • Rapid remediation speed
  • Monitoring endpoints (online and offline)

These are considered the core features provided by an EDR solution. But, according to Forrester, over the next two years, the next generation of EDR, named Extended Detection and Response, will leapfrog the current capabilities revolving around endpoint protection and will integrate endpoints, network, and telemetry into their solutions.

Furthermore, while it’s not always the case, some EDR solutions also provide capabilities such as pattern detection and behavioral analytics. But it should be noted that EDR is not the technology that specializes in those activities. For pattern recognition and behavioral analytics, IncMan SOAR’s machine learning capabilities are practically unmatched in cyber security.

How can SOAR improve the effectiveness of EDR?

It is said that SOAR starts where detection stops. So far, we covered the importance of EDR and how many SOC teams use it to protect their endpoints and acquire greater visibility in remote, loose endpoint devices. However, EDR has its shortcomings as well, and relying only on EDR for your entire cyber security management can have serious repercussions.

In this regard, SOAR provides an additional layer of protection, which, combined with the enhanced endpoint security provided by EDR, is going to widely strengthen the security posture. Here is how SOAR can improve and optimize the effectiveness of EDR:

  • Orchestrate immediate responses: While EDR alerts SOC teams of any real-time threats, the analysts are still obliged to respond to those threats manually. Through its orchestration feature, SOAR allows analysts to apply remediation measures across all endpoints at once.
  • Rapidly activate SOPs: EDR creates alarms and SOAR activate Standard Operative Procedures (SOP) defined on Runbooks that allows threats to be analyzed promptly and give all the information the analysts need to decide which remediation measures have to be applied.
  • Machine learning: SOAR uses its machine learning capabilities to learn from historical data and use the knowledge of previous cyber threats to anticipate threats with similar patterns and apply the best reactive measures based on previous cases.
  • Reduction of false positives: Relying on its threat intelligence and machine learning capabilities, IncMan SOAR is able to distinguish false positives or false alerts, and deal with them before they’re even classified as incidents, thus saving analysts of going through the trouble of manually verifying the severity of a potential alert.
  • Automated responses: Given that SOC teams are commonly affected by “Alert Fatigue,” since they’re obliged to deal with hundreds of threats on a daily basis. SOAR can help in this situation by using automation and machine learning in order to fully automate tasks.

Furthermore, DFLabs’ IncMan SOAR relies on its deduplication capability to merge incidents with similar characteristics in order to allow SOC teams to save more time.

In all of these scenarios, SOAR has the upper hand over EDR in terms of effectiveness. While EDR excels at detecting real-threats at endpoints, it leaves many loopholes in the network that are not guarded. In other words, EDR can’t do everything on its own.

Is it essential to implement SOAR in order to get the best out of EDR?

It is not mandatory, but it is extremely advisable. And, given that IncMan SOAR is highly concentrated on excelling in swift integration with other security tools via its Open Integration Framework, SOC teams can only benefit from having SOAR in their cyber defense arsenal along with EDR.

In this regard, considering the implementation of SOAR alongside an EDR solution is advisable, for several reasons:

  • EDR can’t exist as a solo player: As of this moment, EDR as a solution specializes in endpoint monitoring, detection, and rapid assessment of cyber threats. However, EDR is completely oblivious when it comes to certain indicators of network compromisation.
  • EDR thrives when combined with other tools: EDR only has access to endpoints that have an EDR agent implied. This means that other networks and cloud servers are not protected by EDR, which is why EDR must be combined with other tools, such as SOAR.
  • EDR can’t provide expertise on a response: EDR is a detection tool. It notifies the system when a breach has been detected, but its expertise ends there.

Bottom line is, EDR provides enhanced endpoint protection, but, if you don’t combine an EDR solution with another technology, you risk having insufficient protection in different segments of your security system, namely networks and cloud servers.

EDR works best for organizations that already have established a strong network and cloud protection. And while EDR does provide visibility in places where SOCs are blind, the technology itself is blind in many circumstances, and this is where SOAR acts as connective tissue, filling in the gaps created by EDR’s shortcomings.

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