How to Optimize your SOC Performance with SOAR Technology

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On a daily basis, we hear about cyber-attacks or data breaches that caused an immense loss of data and money. Here comes into the spotlight the crucial role that Security Operations Centers have in combating those cyber threats. They are supposed to be the first line of defense between organizations and cyber-attacks. But, after the damage has been done, it can make us question the effectiveness of our SOCs. In this blog, we will dive into how to optimize your SOC performance with the help of SOAR technology.

A survey by Imperva shows that “Over a quarter of all SOCs receive over 1 million security alerts from SIEM logs every single day.'' Imagine trying to resolve over 1 million security alerts in a day? This seems like hyperbole, but it is the reality that many security teams face.

Since security alerts take place at an alarming rate, this makes the SOCs team job unobtainable. It is almost impossible that humans alone can effectively manage every vulnerability they encounter.

In parallel, hackers are innovating and embracing automation day by day by developing more and more sophisticated techniques, making it extremely hard for security teams to identify potential threats.

What can SOC teams do to repair these threats quickly and gain ground in this perpetual race against malicious actors?

How Can SOAR Help You Optimize Your SOC

While security information and event management (SIEM) is considered a vital tool for detecting and managing threats, it only allows SOCs to detect threats in order to counter them.

On the other hand, SOAR solutions enable security operations teams to automate the tiresome, repetitive and monotonous elements of their workflow that don’t depend upon human touch. This will take some of the pressure of security analysts and free them to focus on the day-to-day incident response and bigger-picture cyber defense strategies.

Many security teams complain that they do not have enough hours in the day to combat all the cyber threats they encounter. Most of them have under 20 minutes to determine whether to escalate an alert or write it off as a false positive. This makes it even harder for the incident response team to deal with critical damage and prevent the theft of company data.

Additionally, taking into account that a security analyst typically investigates 20–25 incidents per day, it can be very frustrating when after spending all day gathering information, it will lead to false-positive rates as high as 70 percent.

Implementing SOAR technology can tackle this. Relying on data that is redundant, irrelevant, or full of false positives, SOAR platforms prioritize threats automatically so it can help security analysts to choose which incidents they should address first.

The best SOAR solutions can automatically respond to cyber threats by cutting down the response time from hours to seconds, help analysts quickly triage cases according to the nature of the risk. It can shorten the dwell time of an attack in the system and reduce the risk of a data breach. Faster remediation will produce an earlier resolution of incidents in the attack chain. As an outcome - attackers have less time to access the system.

Many of the remedial tasks that fall under the analyst’s supervision, such as isolating endpoints, can be effectively orchestrated with a SOAR platform via application programming interfaces (APIs).

Furthermore, an increased skills shortage is affecting the capacity of SOCs to do their jobs. Cyber security talent gap is expected to hit 3.5 million unfilled positions by 2021, states the Cybersecurity Ventures report.

The most effective solution to address this skills shortfall is by utilizing the power of SOAR technology. It helps organizations tackle this by reducing SOCs manual workload and clarifying their capacity to prioritize the most urgent threats and remediate them expeditiously.

Overall, security automation and orchestration supports security centers to manage their responsibilities, by reducing the labor effort by executing scripts to collect and organize evidence gathering from disparate sources.

As a result, organizations that have enabled automated security processes, have reported an increased SOC performance because security teams can now spend more time addressing other issues, analysis firm 451 Research states in a recent report.

Take a look at these statistics, provided by ESG:

  • 27% of organizations have already automated key security analytics and operations capabilities;
  • 38% have done it on a more limited basis;
  • 18% are currently executing an automation and orchestration project;
  • 6% plan to do it over a slightly longer-term;
  • 7% plan on prolonging this action in the near future.

Why wait until your security operations team is overburden?

Take Advantage of SOAR solutions

Due to the endless nature of the cyber incident response process, SOC’s priority should be taking advantage of SOAR technologies that automatically absorb and prioritize threat intelligence and proactively identify new cybercrime patterns.

Here at DFLabs, we have developed an innovative SOAR platform to help SOCs optimize their performance and keep up with today’s evolving threat landscape. Our IncMan SOAR solution enables security teams to detect, counter and remediate cyber security threats in the quickest possible timespan from within a single platform.

If you would like to see how IncMan SOAR can quickly become an integral part of your security operations center, reach out to us for a free demo or drop us a line at [email protected].

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