IncMan SOAR Solution for MSSPs

The Ultimate Security Orchestration, Automation and Response SOAR Solution for MSSPs.

  • Rapidly respond to cybersecurity alerts
  • 10x your SecOps productivity
  • Minimize the impact of incidents
  • Easily integrate with your current ecosystem

Multi-Tenancy Native Platform to Provide Incident and Response and SOC Services.

  • Propagate standards from Master to Tenant
  • Advanced Clustering
  • Centralized management with aggregated reporting and high visibility on tenants
  • Physical Data segregation by Customer
  • Horizontal and vertical scalability to ensure excellent performance

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IncMan SOAR – The Ultimate Delivery Platform for MSSPs

DFLabs IncMan SOAR is a purpose-built platform designed for MSSPs to deliver security monitoring and incident response services.

  • Innovative pay as you grow licensing model
  • Integrated support for Multi Tenancy, High Availability, and Load Balancing
  • Scalable architecture that can be hosted on Cloud Service Providers or integrated with NAS and SANs
  • Tailor-made platform to provide advanced and premium MSSP services
  • Custom script execution and bidirectional SOAP API for easy MSP backend integration

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Utilize Progressive Automation to Manage All of Your Clients’ Tools

IncMan SOAR is a purpose-built platform designed to help MSSPs deliver advanced and scalable Managed Detection and Response (MDR) services which would reduce the time and complexity required to respond, contain, and eliminate cyber security threats for their customers.

  • Respond to potential security incidents collaboratively
  • Faster detection and resolution of known and unknown threats
  • Provide a single workbench for better communication
  • Better utilization and allocation of organization staff
  • Automation and orchestration of the workflow process
  • Seamless transfer of information and control of the incident

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Save Time for Your Analysts by 80%

Orchestrate a variety of security tools and automate mundane tasks with our all-in-one SOAR Solution

  • Scalable and Tailor-Made

    Deploy IncMan with Ease

  • Supports Multi-Tenancy

    Segregate and Share Data Securely

  • Innovative MSSP Licensing


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IncMan SOAR for MSSPs at a Glance

Specific Benefits for Managed Security Service Providers:

  • Reduce the cost per handled incident

    Customizable playbooks that automate many manual actions, keeping humans “in the loop” and “on the loop”.

  • Eliminate manual work

    Create a library of dedicated, customizable, and granular playbooks for every individual customer. Automatically correlate and re-apply them across tenants in multi-user MSSP environments.

  • Share, and transfer knowledge across the team

    IncMan SOAR includes a knowledge base module to document playbooks, threat assessment, situational awareness, and best practices. Improve the collaboration and facilitate the escalation process.

  • A dedicated virtual SOC for customers

    IncMan SOAR can be deployed as a multi-tenant solution. Customers can be provided with their own dedicated virtual SOC, hosted and centrally managed by the MSSP.

  • Remote containment of threats

    R3 Rapid Response Runbooks can execute remote and automated containment responses such as disabling an Active Directory User or blocking a specific connection on a firewall. MSSPs can offer out-of-hours and rapid containment services out of the box.

  • Maintain automated responder knowledge

    DFLabs Automated Responder Knowledge (ARK) engine learns from historical incidents and your team’s responses to build a threat model that advises analysts about similar and related incidents and suggests relevant and related playbooks.

How MSSPs Can Monetize IncMan SOAR

IncMan SOAR is the platform of choice for MSSPs.

There are multiple ways that an MSSP can leverage DFLabs’ SOAR solution to reduce costs and to offer premium security services and capabilities.

  • Primary SOC platform delivering a shared service
  • Offering a dedicated knowledge base and library of custom playbooks to individual customers
  • Dedicated virtual SOC where customers receive their own managed, hosted, and dedicated instance of the platform
  • Delivering fully advanced managed detection and incident response services.

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Why Choose Us?

Case Management With Over a Hundred Customizable Fields

We place specific emphasis on the evidentiary and probatory role and provide in-depth information.

Segregation of Duties With Very Granular RBAC

IncMan SOAR offers granular Role Based Access Control (RBAC) which allows you to access more than 500 Grants.

Fast and Customizable Reports and Dashboards

Obtain immediate and detailed reports in less than a minute.

  • Build highly customizable KPI reports in your own template

  • Customized role focused KPIs dashboards to monitor incidents and S.L.A

  • Customize your dashboards to include all data relevant to your workflow processes, job functions, timeframes, and characteristics

  • Improve communication providing faster and more efficient incident response and reporting


IncMan provides an outstanding customizable centralized incident management platform to keep track and provide customized reporting on forensic artifacts, incident tracking and IOCs. Due to our complex SOC and CSIRT environment, IncMan was the only product that met all of our needs.

Information Security Operations, Specialist III

Our partnership with DFLabs gives us access to technology that can help keep our customers out of the news.

Principal Partner of Luminologies LLC

We found a great need for a ‘guided’ approach to full automation and orchestration and DFLabs is the only vendor today to do both.

Senior Principal Analyst at ESG

IncMan is second to none! It is a centralized incident management platform that is fully customizable for your automation needs. Has the ability to maintain your run books, forensic artifacts and IOCs all in one platform. This product is a must for all SOCs and CSIRTs.

Information Security Manager

DFLabs’ IncMan platform reflects technical and process depth across incident response automation, forensics and case management, including collaboration.

Senior Analyst, Information Security at 451 Research

IncMan is a well-rounded, customizable Incident Management system. Their ports, dashboards and workflows are perfectly suited for the university and its students.

Network Operations at University of Advancing Technology, United States

The DFLabs platform enables resellers and managed security solutions providers to satisfy GDPR for their customers with a minimum of manual effort and resources.

CEO of Softshell

DFLabs is one of the top breach detection and incident response firms globally.

Founder and CEO of Cybersecurity Ventures

DFLabs SOAR platform addresses MSSP challenges with support for granular risk factors, machine learning, semi to full automation, incident triage, playbooks and built-in integrations to over 100 cybersecurity tools, enabling them to accelerate responses to the threats facing their customers.”

Senior Analyst at 451 Research

Take Charge of Your Security Operations with IncMan SOAR.

Be confident in your Security Operations and Incident Response.

Learn how IncMan SOAR helps you to:

  • Improve your response time by up to 80% with fully and semi-automated Incident Response
  • See a substantial return on investment — for the cost of about one analyst per year, you can 10x your SecOps productivity
  • Know which information, tasks, and alerts are actionable
  • Respond to every single alert as it arrives in real-time so that no threats are left unattended
  • Utilize your human resources and existing tools more effectively.

See our IncMan SOAR in action.

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