A Weekend in Incident Response #11: Protecting Trade Secrets and Personal Information Through Cyber Incident Response Plans

Protecting customer data and intellectual property are among the top priorities for government agencies, as well as corporations across many different industries, such as healthcare, finance, entertainment, and insurance, to name a few. The main goal of data breaches – which are extremely common in our digital world – is stealing confidential customer information or valuable intellectual property. Banks, hospitals, insurance companies, along with government institutions, are often the target of cyber crimes involving fraud and intellectual property theft. Considering that these types of breaches – which are not always avoidable or preventable – can have wide-ranging consequences for every organization. They must take a broad set of precautionary measures in order to minimize the damage and recover as soon as possible. Among those measures is devising incident response plans, as well as adopting a platform that can keep cybersecurity incidents under control, by helping you determine what type of cyber attack your organization is under, how you should prioritize your response, and what you can do to contain the damage.

Fast Incident Triage

If an organization uses a cybersecurity platform with robust incident response capabilities, the organization’s leadership can have peace of mind that even if they get attacked, they will be able to solve the incident as quickly and as efficiently as possible.

One of the key elements to an effective incident response is incident triage. Organizations should acquire a cybersecurity platform that offers this feature, which is essential for improving its CSIRT’s efficiency. Incident triage is important because it allows your team to quickly analyze what happened and determine what actions they need to take first, enabling a continuation of the operations within the organization and containment of the damage.

Case Management

Once a data breach is detected, and the incident triage process is completed, some of the next steps involve managing the impact and preparing for potential litigation, which organizations often face when they’ve experienced a data breach. To that end, corporations and government agencies should use a platform that provides litigation support, which covers several aspects, such as customizable reports needed for material disclosures, as well as the preservation of evidence and chain-of-custody tracking to preserve all artifacts and record all activities. Allowing a proper investigation that could help your organization avoid crippling potential legal liabilities.

In conclusion – the mentioned features are crucial for protecting customer data and trade secrets in the era of data breaches. Organizations can easily take advantage of extra robust feature functionality by obtaining a cybersecurity platform that incorporates all those capabilities necessary for a complete solution that meets and exceeds your requirements.